Telephone public call centercontrolling system that consist of:
1.Voice Server
1.1.From 4 to 24 telephone lines per server.
1.2.Routing.
1.2.1.Up to 15 simultaneous programs
1.2.2.More economical call routing per operator
1.2.3.Independent routing per Cabin
1.2.4.Hang up detection for inversion and DTMF tone
1.2.5.Alternative routing in case the principal fails

2.Cabin Display
2.1.Two line alphanumerical LCD with 16 characters each
2.2.Backlight.

3.Controlling Program
3.1.Versions for Windows, MS-DOS and Linux (in preparation)
3.2. Independent rates of router
3.3. Distinct rates per Cabin
3.4. Operator Registry, beginning and ending turns
3.5. Call logging
3.6. Automatic Function
3.7. Non-used Cabin blockade
3.8. Configuration change Registry